Tappa

Legal

Terms of Service

Last updated: April 28, 2026

Please read these Terms carefully before using Tappa. By creating an account or integrating our SDK, you agree to be bound by them. If you do not agree, do not use the platform.

1. Parties and Agreement

These Terms of Service (“Terms”) constitute a binding agreement between you (“Developer”, “you”) and Tappa Software Solutions, a sole proprietorship registered in Manitoba, Canada (Registration No. 10157481), with a registered address at 100 Innovation Drive, 4th Floor, Suite B, Winnipeg, Manitoba (“Tappa”, “we”, “us”). These Terms govern your access to and use of the Tappa platform, including the website at tappa.live, the Tappa SDK, APIs, dashboard, and all related services (collectively, the “Service”).

2. Eligibility

You must be at least 18 years of age and have full legal capacity to enter into contracts. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. Account Registration

To access most features of the Service, you must create an account. You agree to:

  • Provide accurate and complete information during registration
  • Keep your credentials secure and confidential
  • Promptly notify us of any unauthorised access to your account
  • Be responsible for all activity conducted under your account

You may not share, sell, or transfer your account to any third party without our prior written consent.

4. The Service

4.1 Description

Tappa provides a subscription management infrastructure for indie iOS developers, including: an iOS SDK for handling StoreKit subscription events, a revenue and analytics dashboard, webhook and API integrations, and supporting documentation.

4.2 SDK Licence

Subject to these Terms and payment of applicable fees, Tappa grants you a limited, non-exclusive, non-transferable, revocable licence to integrate and use the Tappa SDK solely within your own iOS applications distributed through the Apple App Store.

You may not: sublicence, sell, resell, or distribute the SDK; reverse engineer, decompile, or disassemble it; use it to build a competing service; or remove any proprietary notices it contains.

4.3 Sandbox Environment

We provide a sandbox environment for testing. Sandbox usage is free and may be subject to rate limits. Sandbox data is not guaranteed to be retained and may be purged periodically.

4.4 Beta Features

We may make beta or preview features available. These are provided “as-is”, may be unstable, and may be modified or discontinued at any time without notice.

5. Acceptable Use

You agree not to:

  • Use the Service to process payments, subscriptions, or revenue for apps that violate Apple’s App Store Review Guidelines
  • Use the Service in connection with illegal activities, including gambling, fraud, money laundering, or the distribution of unlawful content
  • Attempt to circumvent any security measures, rate limits, or access controls
  • Scrape, crawl, or systematically extract data from the dashboard or API beyond normal usage
  • Transmit malicious code, viruses, or any content intended to harm our systems or other users
  • Misrepresent your identity or affiliation when using the Service

We reserve the right to suspend or terminate your account immediately if we determine, at our sole discretion, that you have violated this section.

6. Fees and Billing

6.1 Plans

Tappa offers a free sandbox tier and paid plans as described on our pricing page. Paid plan fees are billed in advance on a monthly or annual basis, as you select at checkout.

6.2 Payment

All fees are in US dollars unless otherwise stated. Payment is due at the start of each billing period. We use a third-party payment processor to handle transactions; by providing your payment details you agree to that processor’s terms as well.

6.3 Taxes

Fees are exclusive of applicable taxes. You are responsible for all taxes, levies, or duties imposed by taxing authorities on your use of the Service.

6.4 Refunds

Subscription fees are non-refundable except where required by law. If you believe you were charged in error, contact hello@tappa.live within 30 days of the charge.

6.5 Price Changes

We may change our pricing at any time. For existing subscribers, price changes take effect at the start of the next billing period, with at least 30 days’ notice.

7. Intellectual Property

7.1 Our Property

Tappa, the Tappa logo, the SDK, the dashboard, and all associated software, content, and documentation are owned by or licenced to Tappa Software Solutions. Nothing in these Terms transfers ownership of any intellectual property to you.

7.2 Your Property

You retain all rights to your iOS applications and to the data your users generate. You grant Tappa a limited, worldwide, royalty-free licence to process that data solely to provide the Service to you.

7.3 Feedback

If you submit suggestions, bug reports, or other feedback, you grant us an irrevocable, perpetual, royalty-free licence to use that feedback in any way we see fit, without obligation to you.

8. Third-Party Services

The Service integrates with Apple App Store APIs, StoreKit, and other third-party services. These integrations are subject to the respective third-party terms. Tappa is not responsible for changes to, or unavailability of, those third-party services.

9. Uptime and Support

We target high availability for the Service but do not guarantee any specific uptime SLA on the Maker plan. Enterprise SLAs are available upon request. Scheduled maintenance will be announced where reasonably practicable. We provide support via email at hello@tappa.live; response times are on a best-effort basis.

10. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED.

Tappa does not guarantee any particular revenue outcome for your apps. Dashboard metrics are derived from Apple’s data feeds and may differ from App Store Connect due to processing delays or Apple-side changes.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAPPA SOFTWARE SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO TAPPA IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

13. Indemnification

You agree to indemnify, defend, and hold harmless Tappa Software Solutions and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your iOS applications; (c) your violation of these Terms; or (d) your violation of any third-party rights.

14. Term and Termination

14.1 Term

These Terms commence when you create an account and continue until terminated by either party.

14.2 Termination by You

You may terminate your account at any time from your account settings or by contacting us. Termination does not entitle you to a refund of prepaid fees.

14.3 Termination by Us

We may suspend or terminate your account with notice for non-payment, violation of these Terms, or if we discontinue the Service. We may terminate immediately for serious violations (fraud, abuse, illegal activity).

14.4 Effect of Termination

Upon termination, your licence to the SDK is revoked. You may export your data for 30 days after termination, after which we may delete it. Sections 7, 11, 12, 13, 15, and 16 survive termination.

15. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms shall be resolved in the courts of competent jurisdiction in Winnipeg, Manitoba, and you consent to the exclusive jurisdiction and venue of those courts.

16. General

  • Entire Agreement — These Terms (together with the Privacy Policy and Cookie Policy) constitute the entire agreement between you and Tappa regarding the Service.
  • Severability — If any provision is found unenforceable, the remaining provisions continue in full force.
  • Waiver — Our failure to enforce any right is not a waiver of that right.
  • Assignment — You may not assign your rights under these Terms without our consent. We may assign ours in connection with a merger, acquisition, or sale of assets.
  • Notices — Legal notices to Tappa should be sent to legal@tappa.live or by post to our registered address.

17. Changes to These Terms

We may update these Terms at any time. For material changes, we will provide at least 14 days’ notice by email or prominent site notice. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you must stop using the Service and may terminate your account.

18. Contact

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